Timcage Products & Solutions

Timcage Products & Solutions (11)

Server Implementations

Written by Monday, 02 March 2015 09:01 Published in Timcage Products & Solutions 0

Rapid growth in the market for x86 servers over the past year brought good news for both Linux and Windows, as research firm IDC reported last week.What's not always appreciated, however, is just how significant a portion of the market Linux servers are getting to be. Whereas unit shipments of Windows servers increased 28.2 percent year over year in the second quarter of 2010, Linux server revenue grew 30.0 percent to $1.8 billion when compared with the second quarter of 2009. Linux servers now represent 16.8 percent of all server revenue, up 2.5 points over 2Q09.

That's no accident. Linux is eminently better suited to server use than Windows is--better than most any other competitor, I'd argue. Why? Let's count the ways.

1. Stability

Linux systems are well known for their ability to run for years without failure; in fact, many Linux users have never seen a crash. That's great for users of every kind, but it's particularly valuable for small and medium-sized businesses, for which downtime can have disastrous consequences.Linux also handles a large number of processes running at once much better than Windows does--that's something, in fact, that tends to degrade Windows' stability quickly.

Then there's the need for rebooting. Whereas in Windows configuration changes typically require a reboot--causing inevitable downtime--there's generally no need to restart Linux. Almost all Linux configuration changes can be done while the system is running and without affecting unrelated services.Similarly, whereas Windows servers must often be defragmented frequently, that's all but eliminated on Linux. Let your competitors endure the plentiful downtime that inevitably goes hand-in-hand with Windows; trusty Linux will keep you up and running and serving your customers around the clock.

2. Security

Linux is also innately more secure than Windows is, whether on the server, the desktop or in an embedded environment. That's due largely to the fact that Linux, which is based on Unix, was designed from the start to be a multiuser operating system. Only the administrator, or root user, has administrative privileges, and fewer users and applications have permission to access the kernel or each other. That keeps everything modular and protected.

Of course, Linux also gets attacked less frequently by viruses and malware, and vulnerabilities tend be found and fixed more quickly by its legions of developers and users. Even the six-year-old kernel bug that was recently fixed, for instance--an extremely rare instance in the Linux world--had never been exploited.Internally, meanwhile, users of a Windows system can sometimes hide files from the system administrator. On Linux, however, the sys admin always has a clear view of the file system and is always in control.

3. Hardware

Whereas Windows typically requires frequent hardware upgrades to accommodate its ever-increasing resource demands, Linux is slim, trim, flexible and scalable, and it performs admirably on just about any computer, regardless of processor or machine architecture.Linux can also be easily reconfigured to include only the services needed for your business's purposes, thus further reducing memory requirements, improving performance and keeping things even simpler.

4. TCO-Total Cost Of Ownership

There's no beating Linux's total cost of ownership, since the software is generally free. Even an enterprise version purchased with corporate support will be cheaper overall than Windows or other proprietary software, which generally involve user-based licensing and a host of expensive add-ons, especially for security.Same goes for most of the tools and applications that might be used on a Linux server. The overall TCO simply can't be beat.

5. Freedom

With Linux, there is no commercial vendor trying to lock you into certain products or protocols. Instead, you're free to mix and match and choose what works best for your business.In short, with all the many advantages Linux provides in the server realm, it's no wonder governments, organizations and major companies around the world--including Amazon and Google--rely on the open source operating system in their own production systems.If you're looking for a Linux distribution to run on your business's servers, you'd do well to consider CentOS (or RHEL, the paid version from Red Hat that CentOS is based on), Slackware, Debian and Gentoo.

http://www.pcworld.com/article/204423/why_linux_beats_windows_for_servers.html
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Windows Servers

Written by Monday, 02 March 2015 08:40 Published in Timcage Products & Solutions 0

Windows Server 2012 is a monumental release packed with new features that touch every facet of the operating system. You'll see changes ranging from how data is stored on disk to the protocol for moving data between client and server and much more in between. The major design themes of the new server OS, which center on continuous availability, reduced cost, and lower management overhead, show up in many ways.

Windows Server 2012 supersaver No. 1: Storage Spaces

One of the main themes of Windows Server 2012 is the resiliency of all resources. For disk-related resources, the two new features are the Resilient File System (ReFS) and Storage Spaces. ReFS is the heir apparent to the venerable NTFS originally introduced with the release of Windows NT 3.1 in 1993. NTFS has obviously stood the test of time over the last 19 years with untold numbers of systems still using it today. Windows Server 2012 continues to support NTFS and undoubtedly will for years to come.

ReFS changes the way data gets written to disk. NTFS was susceptible to corruption of the file metadata -- the information the operating system uses to retrieve a file. ReFS uses an allocate-on-write method whenever any updates occur to prevent in-place corruption issues. It also uses checksums for metadata as another measure of validating saved data; you have the ability to enable checksums for the data as well. Microsoft calls this use of checksums Integrity Streams. It's a way to provide a measure of file protection even when the underlying disk system does not.

Storage Spaces has the potential of saving you significant dollars over a typical RAID-based disk array. That's because Storage Spaces works with raw disk drives arranged using JBOD, or "just a bunch of disks." Storage Spaces doesn't require any special (meaning expensive) disk controller unless you're building a cluster. Physical storage is allocated to a storage pool from which virtual disks, or spaces, get created. Virtual disks are, in turn, formatted with either NTFS or ReFS.

When you create a storage volume, Storage Spaces offers three different layout options -- simple, mirror, and parity -- that roughly equate to RAID 0, 1, and 5, although the algorithms used for distributing the data are totally different. Storage Spaces also provides the ability to "thin provision" volumes, which means you can create volumes of a virtual size larger than what is actually available in terms of physical capacity. More physical storage can be added to the pool to increase the physical capacity without affecting the virtual volume. This ability to add storage without incurring downtime is obviously a significant advantage when high-availability applications are involved.

The venerable CHKDSK utility is a major beneficiary of file system improvements. A new disk corruption scanner runs in the background on NTFS volumes, identifying correctible errors and data corruption. Most data corruption issues can be handled without the need to reboot the system and run CHKDSK to repair. If CHKDSK does become necessary, it can complete all operations in a matter of seconds -- versus the many minutes or even hours, in the case of large RAID disks, that it takes in previous Windows Server versions.

There are a few gotchas with ReFS, though none are showstoppers. You can't boot from a disk formatted with ReFS, nor is ReFS supported for removable media. More significant, you cannot convert an NTFS volume to ReFS in place, meaning you must copy the data from an NTFS volume to an ReFS volume.

Windows Server 2012 supersaver No. 2: Hyper-V 3.0

Microsoft has been chasing VMware in the virtualization market ever since Hyper-V was introduced. Microsoft made inroads with the version released in conjunction with Windows Server 2008 R2, which delivered many features considered "must haves" to serious virtualization users. Hyper-V 3.0 raises that bar even further and in many ways reaches parity with the lower end of the VMware spectrum. At the high end, Microsoft still has some work to do -- primarily in the area of storage service levels and what VMware calls the "software-defined data center."

Hyper-V 3.0 extends many of the specs from the previous version, including pushing the limits to 4TB of max RAM per host, 320 logical processors per host, 64 nodes per cluster, 8,000 virtual machines per cluster, and up to 1,024 powered-on virtual machines per host. Hyper-V now supports SMB (Server Message Block) for file-level storage, along with the previously supported iSCSI and Fibre Channel. Other new features include a new virtual switch and virtual SAN. The virtual SAN includes a virtual Fibre Channel capability to connect a VM directly to a physical host bus adapter (HBA) for improved performance.

One of the most significant improvements in Hyper-V 3.0 has to be in the area of live migration. This feature supports both the migration of the virtual machine and the underlying storage. File migration can take place as long as a network SMB-shared folder on a Windows Server 2012 system is visible to both the source and destination Hyper-V hosts. You can also move a virtual machine between hosts on different cluster servers that aren't using the same storage.

Hyper-V Replica is a new capability in Hyper-V 3.0 providing an out-of-the-box failure recovery solution covering everything from an entire storage system down to a single virtual machine. Under the hood it delivers asynchronous, unlimited replication of virtual machines from one Hyper-V host to another without the need for storage arrays or other third-party tools. That's another cost savings, or cost avoidance, with a capability you get as a part of the OS.

Microsoft believes that Hyper-V 3.0 can handle any workload you want to throw at it, especially if it's a Microsoft application such as Exchange, SQL Server, or SharePoint. With that in mind, you will definitely save money on hardware by consolidating those types of applications onto a beefy server or cluster. And you don't have to purchase any VMware software to make it happen.

For More on Windows Server 2012 follow the link below or Contact Us.

http://www.infoworld.com/article/2615604/microsoft-windows/7-ways-windows-server-2012-pays-for-itself.html?page=3
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Linux Servers

Written by Monday, 02 March 2015 08:27 Published in Timcage Products & Solutions 0

Koozali SME Server is a leading linux distribution server system for small and medium enterprises. It is a simple, powerful, secure Linux server for networking and communicating, used by thousands of individuals, companies and organizations all over the world. Koozali SME Server provides a friendly, more affordable alternative to other expensive proprietary software(Windows Server), standing apart from the competition by shipping with most common functionality preconfigured, and features a number of popular additional enhancements in the form of downloadable Contributions.

Koozali SME Server is built on CentOS using Red Hat Enterprise Linux sources. It's advantages include:

  1. Simple to set up and use
  2. Secure and stable to operate
  3. Cross platform and extendible to meet future needs
  4. Pocket friendly compared to other software

Koozali SME Server provides the following standard functionality:

  • Ease of Administration
  • File and print sharing
  • Sharing of a single Internet connection between multiple computers
  • A robust email server, which includes virus and spam filtering and webmail
  • A network firewall to protect against Internet intruders
  • Secure remote access
  • Directory services
  • Web application server, including support for Apache, MySQL, PHP and Python (LAMPP)
  • RAID and Backup
  • Automatic updates
  • Extendibility
  • Support for multiple languages
  • and much more ... all managed through an intuitive web interface.

 

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Networking Solutions

Written by Monday, 02 March 2015 08:15 Published in Timcage Products & Solutions 0

TCE collaborates with customers seeking solutions to remain competitive in a technology driven environment. By creating and maintaining a reliable, scalable and flexible network infrastructure. TCE gives its customers the opportunity to not only keep current business operations running efficiently, but also gives them freedom to position themselves for future challenges. TCE can provide advanced network systems architecture, leading-edge applications, streamlined communications, and cost-effective network solutions. Our design team is well experienced to assess, plan, design and implement the infrastructure and support services as required by the customer. These consulting services are based on a proven approach, utilizing the latest tools and techniques, which result in a best practices solution. When accurately implemented, this solution can help reduce risk, accelerate implementation time, and lower overall project cost.

Network Connectivity Solutions

TCE has established a track record that has made it, the consumers' default consult for support and expertise. We have no boundaries of environments. Our expertise lies in Linux and Windows environment and we aim at providing the networking services at the competitive cost. TCE has expertise in all the major network types, and can guide you in making the best choices to meet your needs. Common network types with which we work include:

Cable Networks - These cable networks can handle the latest gigabit Ethernet and voice technology. TCE has proved its proficiency in designing and installing the cabling infrastructure to meet your requirements today, with the flexibility to accommodate future growth and demands.

Wide Area Networks (WAN) - If you need a multi-location solution for a distributed organization, a WAN might be the answer. There are several models of WAN to consider: frame, leased lines, VPN (Virtual Private Network) or dial up.

Wireless Networks - For smaller or more dynamic environments, a wireless network would be a cost-effective alternative solution to cabling. Internet connectivity by utilizing new DSL technology and secure firewalls can provide faster downloads and inter-site access to meet your exact requirements. 

Local Area Networks (LAN) - Our experience for several years briefs us that building a LAN to link the personal computers in small organizations will increase their online effectiveness by many folds. Connecting the organization’s computers, printers, servers and other peripheral equipment on a common platform lets the users share expensive hardware, application programs and exchange data files quickly, easily and reliably. These LANs make e-mail possible, support centralized data backups, and provide access to the Internet. 

Fiber Optic Solutions – TCE designs and markets a broad range of fiber optic transmission systems for point to point and point to multi-point fiber optic technology. 

Network & system architecture 

TCE works on the concept of Blueprint - Erect – Rationalize. Network performance is optimized based on smart blueprints that cater each and every feature and functionality for the user. TCE has the skill and experience required to analyze your organization, determining key system performance goals while also understanding many challenges for integration and inter-operation. This allows developing a detailed system architecture plans that enables to enter subsequent stages. 

Networking operations & maintenance

A perfect network performance calls for consistent attention. Any network cannot simply be designed, built and left to perform without proper supervision. TCE brings outstanding consciousness of ideal network performance requirements to its operations and maintenance efforts. Organizations benefit from having expert eyes on their networks, able to recognize issues and refine solutions before they become significant, often before they would be detected by the less experienced. This highly trained attention is the best available assurance that your organization’s networks continue to perform with cent percent reliability. 

TCE’s key functional areas of network management are

-Fault Management: Provides facilities that allow network managers to discover faults in managed devices, the network, and network operation, to determine their cause and to take remedial action.

-Configuration Management: Monitors network configuration information so that the effects of specific hardware and software can be managed and tracked.

-Performance Management: Measures various aspects of network performance including the gathering and analysis of statistical data about the system so that it may be maintained at an acceptable level. 

-Security Management: Controls access to network resources so that information can not be obtained without authorization

 A number of different management applications are available, offering competence ranging from simple to extremely complex. Determining whether you need network management depends on your requirements

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VOIP-Voice Over Internet Protocol

Written by Monday, 02 March 2015 07:57 Published in Timcage Products & Solutions 0
What is IP PABX?

Our IP PABX is based on Asterisk, that transforms the business phone system into a software running on industry standard servers operating industry standard voice over IP gateways across your company local and wide area networks. The system as a whole will never become obsolete since individual components can be replaced or added as needed with the latest components in the future. This is the last business phone system your company will ever need.

Advantages

-Highly scalable to grow with your business

Designed to handle unlimited number of employees and cater for companies with basic telephony needs to advanced corporations that have multiple branches. Our IP PABX is able to meet the demands of any business environment.

-Reliable

Our IP PABX is built using an open architecture, with our inbuilt monitoring and reporting tools your system is proactively monitored and maintained around the clock.

-Affordable

With prices 50 to 80 percent less than competitive solutions even the smallest business can afford a feature rich IP-PABX phone system.

Features

Voicemail system

A complete voicemail system is integrated in the IP PABX server. It includes multiple delivery options for your voicemail messages: telephone access using a voice menu, automated e-mail delivery with attachment or web based accessibility. You can also organize voicemail messages in multiple folders for easy retrieval. Additionally, many IP phones will alert you immediately when a new voicemail message arrives.

Conference rooms

Conferencing has never been easier; thanks to IP PABX integrated Conference Bridge. You can easily set up a conference with internal users, or invite external people to join your conference. Our web based interface or * key on your telephone lets you easily control your conference. The number of participants is only limited by the number of phone lines you have available. You can also include external parties who would call through the switchboard and transferred to the conference.

Interactive Voice Response (IVR)

The IVR or auto-attendant as it is sometimes called, allow your callers to "press 1 for sales" or "press 2 for support". Using our convenient web based interface, you can easily set up basic or more complex voice menu's to help your callers to the right destination.

Branch Office & Telecommuters

Our IP PABX fully integrates users that are in a branch office or are telecommuters via the Internet.Remote locations become simple telephone extensions, so users may dial inside extensions or outside numbers just as they would from their central corporate location. Branch office and telecommuter support require the following components:

  • Broadband Internet connections at remote and HQ locations
  • VPN Router at remote and HQ locations.
  • Receptionist’s Console

Due to the increased need by switchboard operators to operate at high speeds due to the number of calls both within and without, we have developed a receptionist console where we will install the application on a PC and through this console the receptionist or the switchboard operator only needs to drag and drop with her mouse while transferring, receiving and other switchboard operations.

Reports

Our IP PABX has a powerful and detailed call reporting platform which provides detailed reports on all phone calls made within the system, this includes reports on all incoming calls, outgoing calls by user, conference calls and user login reports. The reports can be customized to fit your specific organizational needs.

Call recording

Our IP PABX call recording functionality is able to continually record 100% of all calls or record on demand.All calls are digitally recorded and capture and store for every agent and customer interaction regardless of the source, destination or service (ISDN, VoIP, Mobile). Calls are recorded to a hard drives and can be instantly found, accessed and replayed.

  • Resolve customer disputes
  • Ensure regulatory compliance
  • Meet legal obligations
  • Improve customer service
  • Increase employee productivity
  • Address security concerns
  • Record phone calls automatically or on-demand.

Call queues

Call queues help you to easily create professional sounding waiting lines for incoming calls. Control how your calls are distributed to the agents and announce waiting position and holding times to the caller.Our web interface allows you to create an unlimited number of call queues and, if you want, control them in every detail to ensure efficient management if your incoming calls.

Intelligent routing

Intelligent routing allows you to easily control the flow of inbound and outbound calls. Make sure you always call at the lowest rate by selecting different operators for multiple destinations. Additionally, you can provide backup routes in case a certain line goes down. Using inbound routing you can help send callers to the correct destination based on the number they called or their own caller-id. For example,route known customers directly to their contact person in the company, avoiding long waiting times and maintaining a professional image.

Integrated fax server

Thanks to our IP PABX integrated fax server, your incoming faxes are automatically converted to PDF documents and optionally mailed to your mailbox. You can also access all your received faxes using the web based interface, maintaining a complete and easy overview of your fax messages.

Music on hold

While your customers are waiting, provide them some music. It's as easy as uploading an MP3 file using the IP PABX web administration interface. You can upload as much files as you like, any time a caller is put on hold, alone in a conference room or waiting in a call queue the music will automatically start playing.

Call forwarding, call waiting and call parking

Special keys or * key combinations on your phone allow you to conveniently transfer calls to your colleagues (with or without announcements). Call waiting allows you to receive an indication when a second line comes in and optionally pick it up. Switching to a different desk, or trying to transfer a call to someone who is busy. Park the call using your phone for easy retrieval.

Summary of features

  • ADSI On-Screen Menu System
  • Alarm Receiver Append Message
  • Authentication
  • Automated Attendant
  • Blacklists
  • Blind Transfer
  • Call Detail Records
  • Call Forward on Busy
  • Call Forward on No Answer
  • Call Forward Variable
  • Call Monitoring
  • Call Parking
  • Call Queuing
  • Call Recording
  • Call Retrieval
  • Call Routing (DID & ANI)
  • Call Snooping
  • Call Transfer
  • Call Waiting
  • Caller ID
  • Caller ID Blocking
  • Caller ID on Call Waiting
  • Calling Cards
  • Conference Bridging
  • Do Not Disturb ENUM
  • Database Store / Retrieve
  • Database Integration
  • Dial by Name
  • Direct Inward System Access
  • Distinctive Ring
  • Flexible Extension Logic
  • Interactive Directory Listing
  • Interactive Voice Response (IVR)
  • Local and Remote Call Agents
  • Macros
  • Music On Hold
  • Music On Transfer: - Flexible Mp3-based System - Random or Linear Play - Volume Control
  • Predictive Dialer
  • Privacy Open Settlement Protocol (OSP)
  • Overhead Paging
  • Protocol Conversion
  • Remote Call Pickup
  • Remote Office Support
  • Roaming Extensions
  • Route by Caller ID
  • Streaming Media Access
  • Supervised Transfer
  • Call centre features Features
  • Ability for an agent to call clients in succession from a database through a web
  • Ability to display a script for the agent to read with fields like name, address, etc. filled
  • Ability to set a campaign to auto-dial and send live calls to available agents
  • Ability to dial predictively in a campaign with an adaptive dialing algorithm
  • Ability to open a custom web page with user data from the call, per campaign
  • Ability to autodial campaigns to start with a simple IVR then direct to agent
  • Ability to broadcast dial to customers with a pre-recorded message
  • Ability to park the customer with custom music per campaign
  • Ability to send a dropped call to a voicemail box per campaign if no agent is available
  • Ability to set outbound CallerID per campaign
  • Ability to take inbound calls grabbing CallerID
  • Ability to function as an ACD for inbound and fronter/closer verification calls
  • Ability to have an agent take both inbound and outbound calls in one session(blended)
  • Ability to start and stop recording an agent's calls at any time
  • Ability to automatically record all calls
  • Ability to manually or automatically call upto two other customer numbers for the same lead
  • Automtically dial unlimited numbers per customer until you get an answer
  • Ability to schedule a callback with a customer as either any-agent or agent-specific
  • Ability in Manual dial mode to preview leads before dialing
  • Ability for agents to be logged in remotely anywhere with just a phone and a web browser
  • Faster hangup and dispositioning of calls with one key press (HotKeys)
  • Definable Agent Wrapup-time per campaign
  • Ability to add custom call dispositions per campaign
  • Ability to use custom database queries in campaign dialing
  • Recycling of specified status calls at a specified interval without resetting a list
  • Dialing with custom TimeZone restrictions including per state and per day-of-the-week
  • Dialing with Answering Machine Detection, also playing a message for AM calls
  • Multiple campaigns and lead-lists are possible
  • Option of a drop timer with safe-harbor message for FTC compliance
  • Variable drop call percentage when dialing predictably for FTC compliance
  • Internal DNC list can optionally be activated per campaign
  • All calls are logged and statuses of calls are logged as well as agent time breakdowns
  • Several real-time and summary reports available
  • Real-time campaign display screens
  • 3rd party conferencing
  • 3rd party blind call transfer
  • 3rd party conferencing with agent drop
  • Custom Music-On-Hold and agent alert sound for inbound calls
  • Estimated hold time, place in line, overflow queues and several
  • Skills-based ranking and call routing per inbound group(queues) and campaign
  • Queue Prioritization per campaign and inbound group
  • Single agent call queueing
  • Ability to set user levels and permissions for certain features and campaigns
  • Ability for managers to listen-in on agent conversations
  • Ability for managers to enter conversations with agents and customers
  • Ability for agents to select a Pause Code when they are not active
  • Ability for agents to control volume levels and mute themselves
  • Agent shift enforcemant by day and time, defined per user group
  • Full QueueMetrics-compatible call logging, inbound and outbound
  • Several CRM integration features: user-sync, account-sync,data interconnection
  • Multi-function web-based agent API allowing for control of agent sessions including click-to-dial
  • outside of the agent screen
  • Lead import web-based API
  • Web-based data export utilities
  • Separate Time-clock application to track user work time
  • Web-based administration
  • DID, phone and carrier trunk provisioning through the web interface.
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Website Design

Written by Thursday, 26 February 2015 05:32 Published in Timcage Products & Solutions 0

Looking forward to getting your business online? We will help you do it the smart way!

Here are our web design solutions:

  • Customized web design with Content Management System
  • E-commerce
  • Corporate
  • Small business
  • Personal websites & Blogs
What You Get

Professional Design and User-friendly: Our designers deliver professional websites with very easy navigation for your visitors.

  • Functional Website: We guarantee the optimum functionality of the website, to ensure its meets your goals.
  • Search Engine Friendly Site: We use search engine friendly design for your website to be easily found in major search engines - Google, Yahoo, Bing etc
  • Optimum Performance: We ensure effective website to make it possible for you to realize full benefits of being online. Clear messaging, strong call-to-actions and easy contact methods, are some elements we integrate to your website
  • Very Affordable Rates: We give the value for your money. Get customized web design at the very pocket friendly price.
  • Free internet marketing consultation: Get a bonus on the most cost-effective ways reach your customers on the internet. Also on best practices to convert you website visitors into customers.
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CCTV Installations

Written by Thursday, 26 February 2015 05:01 Published in Timcage Products & Solutions 0

There have been many instances covered by the media where CCTV surveillance helped in investigations of different criminal and disastrous incidences.That said the importance of having CCTV systems anywhere can never be overemphasized. TCE delivers world class, top quality CCTV installation to clients all over Kenya. We have an effective technical team that can handle simple to complex installations. Our personnel is known to be courteous and professional so you can be sure that your installations are being handled by excellent staff.

We believe that customer is king and have had great customer reviews.We strive to always have a good working relationship with our customers. Some of the people who have used our systems include residential users, commercial users and government institutions among others.When looking for good CCTV systems in Kenya, there are a few things that you need to look out for.These include:

The system – There are a different systems used by CCTV cameras in Kenya. We will advise you on the best system that will suit your needs.

Camera resolution – How clear do you want the camera system to be? We will get you the optimum camera resolution for your premise.

HDD capacity –Cameras with a higher memory will store more data.

Signal to noise ratio – How much picture information is transmitted compared to the noise the system is receives? We stock CCTV systems in Kenya that will give the proper signal to noise ratio.

Cable or wireless – We will talk about the advantages and disadvantages of each and advice on the best way forward.

Typical Applications

  • Anti Terrorism  
  • Financial Institutions
  • Hospitals
  • Perimeter Protection
  • Point of Sale Monitoring
  • Residential Places
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Telephony Solutions

Written by Thursday, 26 February 2015 04:55 Published in Timcage Products & Solutions 0

VoIP or Traditional PBX Telephone Systems – Which is Right for Me?

The telecommunications industry is rebuilding itself around a technology known as Voice over Internet Protocol (VoIP). VoIP telephone systems operate on your company's data network, allowing for converged solutions that integrate your voice services with your data network. This fundamental shift in business telephone systems has created a lot of confusion for the buyer, because there are a lot more options available for businesses.

First and foremost, it´s important to understand some basic telephone terminology. Knowing the lingo will go a long way towards helping you evaluate competitive proposals. You´ll find that many of the traditional telephone vendors don´t even use industry terms properly when offering their telephone system quotes!

VoIP – Voice over Internet Protocol - This is a method of converting voice signals into data packets, and passing that traffic over a data network (like the Internet). Note that VoIP calling services can be used with IP Telephone Systems or traditional PBX systems – they are not exclusive.

SIP Trunks – SIP stands for Session Initiation Protocol. SIP trunks are essentially virtual telephone lines for your business. A SIP Provider offers local and long distance calling services that utilize VoIP technology to lower your calling expenses. SIP hasn´t been popular in Kenya because it requires large amounts of reliable bandwidth to be effective. The cost of the right Internet services in our region often exceed the cost savings offered by SIP trunks.

IP Telephony – The use of VoIP technologies within your office is often known as IP Telephony. Some vendors will call IP Telephony Computer Telephony Integration (CTI).

PBX – Private Branch eXchange – A Telephone Switch used to support an individual organization. Traditional business telephone systems are considered to be a PBX.

VOIP-Voice Over Internet Protocol - VOIP provides you with the opportunity to network your telephones with your computer network. By converging the two networks together, your telephone and data networks can become an integrated communications system. This helps your organization to reduce telephone bills, improve customer service, and provide for more efficient communications between staff members.

IP Telephone Systems are usually appropriate in the following environments:

  • Organizations with Multiple Locations and/or Home Offices
  • Call Centers
  • Organizations with sophisticated calling requirements
  • Larger Offices

PBX Systems are typically the best fit for the following environments:

  • Smaller organizations with one business location.
  • Organizations with modest budgets.
  • Organizations that have relatively small call volumes.
  • Operations that only need basic telephone features.

 Sometimes, it´s a clear decision whether IP or PBX business telephone systems are the best solution for your organization. In other instances, the benefits of either solution are not easily seen. To find the best business telephone system for your organization, schedule a free consultation with TCE today. As one of Mombasa´s leading installer of IP and PBX based telephone systems, we´re here to help you make the best decision for your business, non-profit, medical office, or government agency.

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PABX Systems

Written by Tuesday, 24 February 2015 05:50 Published in Timcage Products & Solutions 0

TCE offers Panasonic Office Communication Systems, such as PBXs, Voice Mail Systems, and others. We offer a wide range of office communication systems, from Analogue to IP models. We also help you select the model that best matches the usage and special needs of your office.These models are in the following categories

Business Communication Servers

Communication servers used for business should provide solutions to current real world business requirements, such as: simplifying and improving communications, lowering costs, improving productivity, supporting SOHOs and diversifying the workplace. They should do all of these while flexibly adapting to the way each organisation works.The KX-NS1000 Business Communications Server by Panasonic is designed to deliver these solutions by integrating hardware and software components in a modular way, allowing you to tailor a communications system to your specific needs.

Maximum Trunks

Smart Hybrid PBX

The Smart Hybrid PBX is a cost effective legacy and IP communication system for small and medium sized companies that can be flexibly configured and expanded according to your needs.For example the Panasonic KX-NS700 has advanced features and starts from 6 analogue trunks and 18 extensions, up to 288 extensions with an Expansion Unit.The KX-NS700 is also a unified communication system which has rich IP features such as mobile linking, integrated voice mail and e-mail, instant messaging (chat), and presence information.It can also use built-in applications, such as a call centre solution, mobile solution, and voice mail system, to provide more efficient work and increased customer satisfaction.

Maximum Trunks

PBX Telephones

 

Communication Assistant Applications

Communication Assistant is a highly intuitive PC-based application suite with a variety of collaboration tools.Point-and-click telephony, presence and availability information, MS Outlook integration, visual voice messaging, CRM database integration and much more besides are combined in one single application.Four versions of the Panasonic Communication Assistant are available, all of which offer high-performance functions for desktop integration and telephone system management.

 

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Office Supplies

Written by Tuesday, 24 February 2015 03:55 Published in Timcage Products & Solutions 0

When it comes to making your desktop or laptop computer more productive, efficient, and easy to use, upgrading your computer's hardware or software is the first thing that comes to mind. Having the right computer accessories, like webcams, keyboards, speakers, and power surge protection strips are also important accessories to help you get the most out of your computer. We supply all the accessories you need for your work computer. We offer a wide selection of computer accessories that you can use to make using your computer more productive and more fun. Our webcams allow you to record live video right from your computer. Choose from keyboards and mice in both wired and wireless models, and also in ergonomic models for more comfortable typing. Don't forget about other computer accessories, such as speakers and headsets. They keep your office functioning while enhancing your online experience. Also, power surge protection strips, laptop bags, and other accessories and tools that protect your computer or laptop. TCE has a lot of great deals on a large selection of accessories for your office!

The Company has quality product portfolio with which we service the local market.

Our product range includes: 

DELL Computer Products 

The company is an authorized Premier business partner for DELL. The range of products Mainly consists of: -

  • Servers (Low end to High end)
  • Workstations 
  • Laptops 
  • Desktops 
  • Monitors (TFTs and CRTs) 
  • Printers 
  • Notebooks 

Office Automation and Security Equipment Products 

The company deals in a wide range of Office Automation and Security Equipment

  1. Nashuatec Digital Photocopiers (Mono and color) 
  2. Risograph Copy Printers / Nashuatec Copy Printers 
  3. Billcon Coin Counters
  4. De La Rue Note Counters
  5. HSM shredder machines
  6. Pitney Bowes Franking machines
  7. Triumph Adler Typewriter / Brother Typewriter 
  8. Kyocera Photocopier machine
  9. Dollar Detector & Valuators
  10. Sharp Photocopier
  11. Binders/ Laminating Machines
  12. Brother Fax Machines
  13. POS All in One Systems
  14. Safes:
  • Fire resistance
  • Room Safes
  • Fire Resistant Filing Cabinets (4 drawers)
  • Ordinary Filing Cabinets (4 drawers) and Cupboards
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